1. INFORMATION FOR USERS
Through the municipal website of the Sant Antoni de Portmany Town Council, personal data is collected for the management of requests and procedures from our users. This data is processed in accordance with the principles and obligations set out in the General Data Protection Regulation (GDPR) EU 2016/679 and Organic Law 3/2018 of December 5 on the Protection of Personal Data and the guarantee of digital rights.

For this reason, our commitment to protecting privacy and ensuring the proper use of our users’ personal data is reflected in this Privacy Policy. Its purpose is to provide information about the processing of personal data carried out by the Sant Antoni de Portmany Town Council on this website, electronic office, and any of its subdomains, microsites, and/or mobile applications.

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?
Personal data collected directly from the data subject will be treated confidentially and incorporated into the corresponding processing activity, for which the Sant Antoni de Portmany Town Council is responsible as the Data Controller.

WHO IS THE DATA PROTECTION OFFICER?
The Sant Antoni de Portmany Town Council is advised and supervised for proper data protection by our Data Protection Officer: dpd@santantoni.net.

WHAT DO WE USE YOUR PERSONAL CONTACT DATA FOR?
The data you provide, as well as any other data generated during your relationship with the citizen/data subject, may be processed for different purposes depending on the municipal services provided. In any case, it will be used to maintain contact and communication and to manage the provision of the requested and/or delivered services. Where applicable, more specific purposes may be indicated in the information clauses included in each data collection channel (web forms, paper forms, recordings, notices, or information sheets) for specific cases.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
The processing of your data is generally based on the consent of the data subject, compliance with a legal obligation, the performance of a task carried out in the public interest or in the exercise of official authority, the protection of vital interests, or, in some cases, the execution of a contract. Providing the requested data is mandatory, as it is essential to process your request and/or provide our services. If you do not provide it, we will not be able to fulfill your request or provide the services. When processing is based on your consent, it will be understood as unequivocally given, and the provision of data will be considered a clear affirmative act indicating such consent.

Special categories of personal data (those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data intended to uniquely identify a person, health data, or data concerning a person’s sex life or sexual orientation) will only be processed when strictly necessary and in accordance with the exceptions set out in Article 9 of the GDPR.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?
In general, personal data will be retained to maintain a service history and manage services efficiently, as long as the individual remains a resident of the municipality and does not request its deletion. Even if deletion is requested, the data will be retained in a blocked form for the time necessary, with processing restricted solely to comply with legal or contractual obligations, statutory limitation periods, or the exercise or defense of legal claims arising from the relationship.

WHO MAY RECEIVE YOUR PERSONAL DATA?
The data you provide may be disclosed to third parties for purposes directly related to legitimate functions of both the data provider and recipient, such as entities or bodies where there is a legal obligation to communicate data, or public or private organizations with which agreements are established to carry out social, cultural, or sports projects, or collaboration agreements.

WHAT ARE YOUR DATA PROTECTION RIGHTS AND HOW CAN YOU EXERCISE THEM?

• Right of access: You may ask what personal data we are processing.
• Right to rectification: You may request correction of inaccurate data or completion of incomplete data.
• Right to erasure (right to be forgotten): You may request deletion of your data when it is no longer necessary, you withdraw consent, it has been processed unlawfully, or there is a legal obligation to delete it.
• Right to restriction of processing: In certain circumstances, you may request restriction of processing, in which case data will only be retained for legal claims.
• Right to object: In certain circumstances and for reasons related to your situation, you may object to processing. In such cases, the Town Council will cease processing unless there are compelling legitimate grounds or for legal claims.

To exercise these rights, you may submit a written request at the Town Council’s Registry Office: Passeig de la Mar, 16, Sant Antoni de Portmany (Balearic Islands), or send your request to the Data Protection Officer: dpd@santantoni.net.

Your request must specify the right you wish to exercise and include proof of identity (copy of ID or equivalent). If acting through a representative, you must also provide proof of representation and identification.

You may also file a complaint with the Spanish Data Protection Agency (https://www.aepd.es/).

 

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
By checking the relevant boxes and entering data in fields marked with an asterisk (*) in contact forms or download forms, users expressly and freely accept that their data is necessary to process their request, while providing data in other fields is voluntary. The user guarantees that the personal data provided is accurate and is responsible for notifying any changes.

The Town Council informs that all data requested through the website is mandatory, as it is necessary to provide optimal service. If not all data is provided, it cannot be guaranteed that the information and services will fully meet the user’s needs.

 

3. SECURITY MEASURES
In accordance with current data protection regulations, the Town Council complies with all GDPR and Organic Law requirements for processing personal data, particularly the principles set out in Article 5 of the GDPR, ensuring that data is processed lawfully, fairly, and transparently, and is adequate, relevant, and limited to what is necessary.

The Town Council guarantees that appropriate technical and organizational measures have been implemented to ensure security and protect users’ rights and freedoms, and that users have been informed so they can exercise their rights.

For more information on privacy guarantees, you may contact the Town Council at: Ajuntament de Sant Antoni de Portmany, Passeig de la Mar, 16, Sant Antoni de Portmany (Balearic Islands), email: ajuntament@santantoni.net, phone: +34 971 340 111.

Data Protection Officer contact: dpd@santantoni.net.